Spectrum Reviews
(Rated by 2390 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.0
- Return Policy4.7
- Good Value5.0
Recent Customer Reviews (4)
Vick Parizeau
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Judith Krebs
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Guðleif Sigfúsdóttir
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Mike Fruehauf
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Spectrum Pricing
Spectrum TV Select Signature
$95.00/month
Spectrum TV Select Plus
$105.00/month
Spectrum Mi Plan Latino
$70.00/month
Spectrum Internet Premier + TV Select Signature
$125.00/month
Spectrum Internet Gig + TV Select Signature
$135.00/month
Spectrum Internet Gig + TV Select Signature + Entertainment View
$150.00/month
Unlimited Mobile (additional lines)
start at $30/month
Spectrum Pros & Cons
Pros
1
Reliable Internet: Spectrum Internet is known for its reliable speeds and consistent performance.
2
No Contracts: Spectrum Internet and mobile plans do not require contracts, allowing for flexibility in service.
3
Unlimited Data: Both internet and mobile plans offer unlimited data with no data caps, although speeds may be reduced after a certain threshold.
4
Free Modem: All internet plans include a free modem, and some plans also include a free router.
5
Competitive Pricing: Spectrum offers competitive introductory rates and straightforward pricing with no hidden fees.
6
Customer Service: Spectrum is praised for its customer service, with many customers noting prompt and helpful support.
CONS
1
Price Increases: Many customers have reported significant price increases over time, which can be a concern for long-term users.
2
Data Throttling: Mobile plans throttle data speeds after a certain limit, which can be a drawback for heavy users.
3
Customer Satisfaction: While some customers are satisfied, others have expressed dissatisfaction with the service, citing issues with reliability and billing.
4
Limited Customer Appreciation: Some customers feel that Spectrum does not adequately appreciate long-term customers, leading to higher bills and fewer perks.
Spectrum Features and Benefits
Features
High-speed Internet and WiFi
delivering seamless connectivity across all devices
Choice of Internet speeds
ranging from 300 Mbps up to 1 Gbps
Advanced WiFi 6 router
can support up to 200 devices at the same time
Protected home network and devices
provides best-in-class security for your home network and devices
Spectrum Mobile™ line
includes unlimited talk, text, and data, along with nationwide 5G mobile access
Bundling options
Spectrum One allows customers to bundle mobile, internet, and WiFi, helping them save more on their internet and cell phone bills
Affordability
known for its affordability and offers regular deals and promos
Reliability
Spectrum's cable connection is far more reliable and consistent than 5G
Customer service
known for its good troubleshooting and quick resolution of issues
Spectrum Email
offers a reliable and feature-rich email solution for Spectrum customers, providing ample storage space, advanced security features, and seamless integration with other Spectrum services
Spectrum Security Suite
employs cutting-edge technologies, such as machine learning and artificial intelligence, to identify and mitigate potential risks in real-time
No Contracts
allowing for flexibility in service
Unlimited Data
both internet and mobile plans offer unlimited data with no data caps
Free Modem
all internet plans include a free modem, and some plans also include a free router
Competitive Pricing
offers competitive introductory rates and straightforward pricing with no hidden fees
Prepaid shipping label
customers can return equipment at any UPS Store without any charge for packaging or shipping